Boxcar Hyde Park sits between a neighbourhood café and a restaurant. We're a busy breakfast and brunch spot with our own in-house bakery, built around great food, warm hospitality and the kind of place people genuinely want to spend time in.

We're looking for a General Manager who understands that mix. Someone who can bring the pace and ease of a great café together with the standards, details and hospitality of a restaurant.

It's a busy little site, and this is a role for someone who is genuinely 360°. You're just as comfortable reading the room on a packed Saturday brunch, spotting where the pressure is building and jumping into service, as you are sitting down with the numbers.

You'll work closely across the teams, lead a strong front-of-house operation and understand how all the moving parts need to come together to create an experience that feels effortless for the guest.

You enjoy developing people, spotting opportunities and treating the business as if it were your own.

Above all, you understand that great neighbourhood places aren't built by choosing between quality and pace. They come from getting both right.

What you'll own

Breakfast & brunch: This is at the heart of what we do. You'll understand the rhythm of a busy daytime operation and how to balance pace, quality and genuinely warm hospitality. You'll read the room, anticipate pressure points and make sure the floor and kitchen are moving together.

Our bakery: Our in-house bakery is an important part of Boxcar and what makes the site distinctive. You'll work closely with the bakery team, champion what they do and make sure the bakery feels connected to the wider operation and guest experience.

The service flow: You'll understand how a busy café-restaurant needs to move. From ordering and the floor through to the kitchen, bakery and coffee bar, you'll make sure the operation flows properly and that speed never comes at the expense of hospitality.

The guest experience: You'll lead from the floor, setting the tone and standards every day. You'll know your regulars, make newcomers feel at home and make sure every visit feels like Boxcar.

The business: You'll own the performance of the site. Labour, stock, margins and costs won't be reports you simply review. They'll be things you understand and use to keep the business healthy and growing. You'll know what's working, where the opportunities are and where we can do better.

Your team: You'll build a team who think for themselves and make good decisions. You'll coach, challenge and support them through regular feedback, honest conversations and clear expectations, creating a place where people genuinely grow.

Standards: Whether it's food, drink, service, compliance or presentation, you'll set standards the team holds consistently, not because you're watching, but because they genuinely believe in them too.

Culture: You'll bring our culture to life through the way you lead and support your team every day. Culture isn't something written on a wall. It's something lived.

What we're looking for

• Experience as a General Manager, or a strong Assistant or Deputy Manager ready for the next step.

• Experience in quality-led café, bakery, brunch restaurant or similar daytime operation.

• Someone who understands both sides of the world we're in; the pace of a café alongside the standards and hospitality of a restaurant.

• A strong understanding of busy breakfast and brunch services and how to keep them moving without making the experience feel rushed.

• A genuine interest in food and bakery, with a sharp eye for quality and presentation.

• An understanding of coffee and how the coffee bar fits into the wider flow and dynamics of service.

• A good commercial head and a real interest in what drives the numbers.

• A hands-on, present leader who enjoys being with the team and the guests.

• Confidence managing recruitment, coaching, performance conversations and employee relations fairly.

• Someone who enjoys autonomy, makes decisions and takes ownership.

• Calm under pressure, organised and able to inspire confidence in guests and team alike.

Why join us?

Boxcar Hyde Park is part of a small, founder-led collection of independent venues where every site has its own personality, but all share the same belief: Joy Built In, not bolted on.

You'll work closely with the founders and senior team, with the freedom to shape the site and make a genuine difference, alongside people who care deeply about hospitality.