Situated in the charming neighbourhood of Marylebone, Boxcar is a group of cafes and dining spaces offering a cozy retreat for lovers of artisanal and fresh, locally-sourced produce. Combining a welcoming atmosphere with expertly crafted offerings, we are proud to deliver an approachable experience that celebrates simplicity and quality.

We’re excited to welcome enthusiastic and dedicated General Manager into our Boxcar team. If you thrive in a lively environment, have a passion for great service, and enjoy making every guest feel special, we’d love to hear from you! 

We believe in supporting and rewarding our team members. 

Here’s what you’ll enjoy:

• Group dining discounts across our venues. 
• Team incentives and trips to celebrate successes. 
• Staff meals & refreshments to keep you energised. 
• Staff referral programme—bring your friends on board! 
• Early access to earned wages via Wagestream. 
• After completing one year of service, you will an additional holiday day for each year of service, up to a maximum of 5 years.

Every day is exciting as a General Manager. This is a role for someone looking for a true owner/operator responsibility. Here’s what you’ll do:

• Foster a culture where each team member feels equipped and empowered to deliver outstanding service. 
• Actively lead services, working alongside your team to ensure smooth operations and exceptional guest experiences. 
• Oversee the creation and monitoring of rotas, ensuring they are designed to maintain high service levels, control wage costs, manage staff requests, and account for business levels. 
• Collaborate with the management team to conduct regular performance reviews, providing constructive feedback and setting clear, achievable goals. 
• Apply innovative strategies to maximise sales and drive the business forward. 
• Work in collaboration across all teams with a 360 view of the business. To include marketing, events, finance, operations, L&D, recruitment and menus.

Our ideal candidate is someone who:

• Is passionate about delivering exceptional guest experiences, and maintaining high service standards.
• Excels in problem-solving and decision-making skills.
• Has strong business acumen with experience managing budgets, driving revenue, and achieving financial targets.
• Has previous experience as General Manager who has had full ownership of their venue.

Join our amazing team! Step into a fun and dynamic General Manager role where every day is an opportunity to shine.